Find answers to our most frequently asked questions.

Most Asked Questions

What size should I choose?

We recommend sizing up by one size for the best fit. You can also check the detailed size chart on each product page.

How fast will my order be processed?

All orders are processed and shipped within 24 hours (Monday–Friday).

How long does delivery take?

Delivery within Australia usually takes 4–8 business days.

What if my shapewear doesn’t fit?

No worries – you can return your item within 30 days, as long as it’s unworn and in its original packaging.

How do I start a return?

Simply email us at support@shapewearbylilia.com with your order number, and we’ll guide you through the return process.

Will I pay customs?

No – all orders are shipped within Australia, so there are no additional customs fees.

How can I track my order?

As soon as your order is dispatched, you’ll receive a tracking number via email so you can follow your package every step of the way.

Do you ship outside Australia?

At this moment, we only ship within Australia to ensure fast and reliable delivery.

Find answers about our products

Products Information

What fabrics are used in your shapewear?

Our shapewear is made from high-quality, breathable, and stretchy fabrics designed for comfort and daily wear.

Is your shapewear safe for all-day use?

Yes! Our pieces are designed to be comfortable enough to wear throughout the day without restricting movement.

Will the fabric lose its shape after washing?

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Have further questions? Contact us

Can I wear it under tight clothing?Do you offer samples of your product?

Absolutely. Our shapewear is seamless and discreet, perfect for wearing under dresses, pants, or any outfit.

Do you recommend sizing up or down?

We recommend choosing one size up for the best fit. Detailed size charts are included on every product page.

How do I wash and care for my shapewear?

Hand wash in cold water or use a gentle cycle in a laundry bag. Do not tumble dry – lay flat to dry to maintain the fabric’s stretch and durability.