Terms & Conditions

Welcome to Shapewear by Lilia. The terms “we,” “us,” and “our” refer to Shapewear by Lilia. We operate this website and online store, including all related features, tools, products, and services (collectively, the “Services”). Our store is hosted on Shopify, which provides us with the e-commerce platform that enables us to offer the Services to you. These Terms of Service, together with our Privacy Policy, govern your access to and use of the Services. By visiting or using our Services, you agree to be bound by these Terms. If you do not agree, you must not access or use the Services.

By using our Services, you confirm that you are at least the age of majority in your place of residence and that you have given consent for any minor dependents to use the Services. You may be asked to provide personal details such as your email address, billing and shipping information, and payment details, and you agree that all information provided is accurate and complete. You are responsible for keeping your account details secure and for all activity under your account, and you may not transfer or assign your account to others.

We strive to display our products as accurately as possible, but colours, textures, and appearances may vary depending on your device and settings. We do not guarantee that products will meet your expectations. We reserve the right to modify or discontinue products at any time without notice and may limit availability to certain individuals, regions, or jurisdictions. By placing an order, you are making an offer to purchase, and we reserve the right to accept, decline, or cancel that order at our discretion. Orders are only accepted once confirmed by us and after your payment has been processed. All purchases are subject to our Return & Refund Policy, and you represent that your purchases are for personal use and not for resale or export.

Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time of purchase and confirmed in your order email. Unless otherwise stated, prices exclude taxes, shipping, and duties. You agree to provide accurate and current billing and payment details and authorise us to charge your chosen payment method. You represent and warrant that you are authorised to use the payment method you provide and that all charges incurred will be honoured.

We are not liable for shipping delays, as delivery times are estimates only. Once products are handed over to the carrier, the risk of loss passes to you. All content and materials within the Services, including text, images, graphics, and logos, are the property of Shapewear by Lilia, Shopify, or our licensors, and are protected by intellectual property laws. You may not reproduce, distribute, or otherwise exploit any content without our prior written consent.

We may provide access to third-party tools or links to external websites. These are offered “as is” and without warranties, and we are not responsible for any harm or damages arising from their use. If you choose to engage with third-party products or services, you do so at your own risk. While our store is powered by Shopify, purchases made are contracts directly between you and Shapewear by Lilia. Shopify is not responsible for your orders, products, or any claims arising from your use of our Services.

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. Feedback, reviews, or suggestions provided to us may be used by Shapewear by Lilia for business and promotional purposes, and by submitting feedback you confirm that you own the rights to it and that it does not infringe the rights of others. From time to time, our Services may contain errors, inaccuracies, or omissions, including pricing or product availability. We reserve the right to correct such errors or cancel orders affected by them.

You agree not to use the Services for unlawful or prohibited purposes, including but not limited to violating laws, infringing intellectual property rights, transmitting malware, spamming, impersonating others, or interfering with the operation of the Services. We reserve the right to suspend or terminate your access without notice if you violate these Terms.

Our Services and products are provided “as is” and “as available,” without warranties of any kind, express or implied. To the fullest extent permitted by law, Shapewear by Lilia and its affiliates shall not be liable for any damages arising from your use of the Services or products purchased, including indirect, incidental, or consequential damages. You agree to indemnify and hold harmless Shapewear by Lilia, Shopify, and their affiliates and employees from any claims arising from your breach of these Terms, your violation of law, or your misuse of the Services.

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain valid and in effect. These Terms, together with our Privacy Policy, constitute the entire agreement between you and Shapewear by Lilia and supersede any prior agreements. These Terms are governed by the laws of the jurisdiction in which Shapewear by Lilia operates, and you consent to the jurisdiction of the courts in that location.

We may update or modify these Terms at any time by posting the revised version on our website, and your continued use of the Services constitutes acceptance of the updated Terms. If you have any questions regarding these Terms, please contact us at support@shapewearbylilia.com.